Shipping Policy
Free standard shipping
Qualifying orders with a merchandise subtotal of $39.99 USD or more receive free standard shipping where that method is available. The threshold is calculated after discounts and before taxes. Orders below the threshold, expedited methods, or destinations where free standard shipping is unavailable will show the applicable shipping charge at checkout.
Order processing
Orders are normally processed within 1–3 business days. Processing time is separate from the estimated delivery time.
Estimated delivery times
- United States: 7–15 business days
- Canada: 7–18 business days
- Europe: 8–20 business days
- Other destinations: 10–25 business days
Delivery estimates are not guaranteed. Carrier delays, customs processing, severe weather, holidays, and address issues can affect delivery timing.
Tracking
When tracking becomes available, it will be sent to the email address provided at checkout. Tracking information may take several business days to begin updating after dispatch.
Customs and import charges
Unless otherwise shown at checkout, customers are responsible for customs duties, import taxes, or local handling charges assessed by the destination country.
Address accuracy
Please review the shipping address before placing an order. Contact customerservice@tumblercard.com promptly if an address correction is needed. We cannot guarantee that an address can be changed after fulfillment has started.
Questions about delivery
Email customerservice@tumblercard.com with your order number if tracking has not updated for an extended period or the order appears to be delayed.